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💌 Free shipping for orders of 150€ or more throughout Europe 👙 Payment in 2X or 3X free of charge available

With Elyn, try before you buy!

Make your living room your new private fitting room!

With Elyn, try before you buy!

With Elyn, try before you buy!

Make your living room your new private fitting room!

We are happy to now offer you the “try before you buy” service for a unique and privileged shopping experience.

Thanks to our partner Elyn, you can now order your items, try them for free at home and only pay for those you decide to keep!

How it works

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Make your choice!

Select up to €400 of items you wish to receive, excluding pre-orders, by adding them to your basket.

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Choose “Elyn – Try Before You Buy” at checkout.

You will be asked for your bank details but you will not be charged.

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Try your items.

You have 5 days after receiving your items to try them on at home and select the ones you prefer to keep.

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Keep the ones you want.

In the event of a return, we will provide you with a return label and you will only be charged for the items you keep. Return costs are free!

What orders are eligible?

To benefit from the “try before you buy” service, the total amount of your order must be less than €400 with a delivery address in Metropolitan France.

Only Visa, Mastercard and Cartes Bancaires payment cards issued in France are accepted. Prepaid, virtual, systematically authorized cards (e.g. Maestro, Electron or Revolut) and American Express are not accepted to benefit from the “try before you buy” service.

How is payment for the order carried out?

In order to finalize your order, you will need to provide your payment information but you will not be charged. Your card will be charged when your 5-day trial period expires or when you indicate which items you want to keep.

For security reasons, Elyn submits a pre-authorization request to your bank to verify your payment information. Your payment information is perfectly secure and submitted to 3D Secure by the payment provider Stripe.

How does my trial work?

Your trial period begins the day after you receive your order. You then have 5 calendar days to try your items on at home and choose what you want to keep and return.

Before your trial period expires, you can access the returns interface to enter the items you wish to return. Without hearing from you at the end of your trial period, we consider that you wish to keep all of the items ordered and you will then be debited for the total amount of your order.

This service available to you allows you to try on your items like in an in-store fitting room.

How can I return an item?

Nothing's easier ! To make a return, simply connect to the returns interface, you can access it via:

1- The following link using your order number and email address: https://return.elyn.io/bottlingerie

2- A link included in the delivery confirmation email of your items.

Select the items you wish to return and validate your return. You will receive an email containing your return label and will have 3 working days to drop off your packages at the Post Office. If you do not return the return package within the allotted time, you will be charged the amount of the items to be returned.

Your item must be returned in perfect condition (unstained, undamaged). If this is not the case, we reserve the right to debit your bank card.

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